Author Topic: Error Uploading  (Read 3049 times)

Offline rlennon12

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Error Uploading
« on: May 09, 2009, 10:29:46 AM »
anyone able to help me? Im trying to upload from PM to Photoshelter, I just downloaded the newest version of PM and am getting an error message, "Hostname not known" and ideas?? ive checked my username and password and theyre both correct.

Offline Hayo Baan

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Re: Error Uploading
« Reply #1 on: May 09, 2009, 10:39:37 AM »
I guess you had a (hopefully temporarily) glitch with your internet connection. The message "Hostname not known" indicates that the name can not be resolved to an IP address which is absolutely necessary.

Have you already tried rebooting (this includes any routing devices you use to connect to the internet) your machine?
You can test the connection (to photoshelter) from a command-line using the ping command. At a command-line window (CMD under windows, terminal for Mac), type the following command:

If this works, and you see something like this:
PING ( 56 data bytes
64 bytes from icmp_seq=0 ttl=54 time=100.867 ms
64 bytes from icmp_seq=1 ttl=54 time=100.708 ms
64 bytes from icmp_seq=2 ttl=54 time=100.815 ms
64 bytes from icmp_seq=3 ttl=54 time=100.661 ms
(the list is probably endless, hit CTRL-C to stop it)
You can connect to the photoshelter server. PM should then also be able to do this.

Hope this helps,
Hayo Baan - Photography