I seem unable to access IPTC information for RAW files from my old Canon 10D (CRW/THM pairs). Is this camera too old to be supported?
I am running Version 5.0, build 15419 on a Windows 8.1 64-bit machine.
Here are some symptoms:
1) If I select a CRW file and press the "I" button to access the IPTC screen, I usually get no response. A few times I got a "Photo Mechanic 5.0.0.0 has stopped functioning" type of message (which seemed to not return following a reboot).
2) If I add a folder with JPGs into the contact sheet, the CRW and JPG images remain separate rather than merging (despite having "Combine RAW_JPEG into single thumbnail" selected in preferences).
3) In the contact sheet that contains both RAW + JPEG images, if I select a JPG and click the "I" button, I get the IPTC dialog box as expected. But if I press the left-right arrows, it only moves through the JPG images (skipping over the RAW images).
Do note that if I double-click an image to preview it, these CRW files view fine. I am able to view the EXIF data with the preview just fine. And in a contact sheet with both JPEG and RAW, the image previews cycle through both RAW and JPEG. The issue seems limited to IPTC information.