Author Topic: PM6 is slow when scrolling through pictures. iMac 27  (Read 1185 times)

Offline Igor

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PM6 is slow when scrolling through pictures. iMac 27
« on: April 01, 2019, 01:11:18 AM »
I use the updated PM6 on 3 computers. Image scrolling is slow on iMac 27. Buttons and mouse wheel. So as long to load the picture to full screen. A delay of about 1 second. PM5 worked well. Everything works well on Mac Book Pro and iMac 21. The problem is only on iMac 27. A complete reinstallation of the program didn't help.
Mac OS Mojave Ver. 10.14.4
4GHz Intel Core i7
32 GB 1867 MHz DDR3
AND Radeon R9 M395X 4 GB

Offline Kirk Baker

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #1 on: April 01, 2019, 06:10:49 AM »
I use the updated PM6 on 3 computers. Image scrolling is slow on iMac 27. Buttons and mouse wheel. So as long to load the picture to full screen. A delay of about 1 second. PM5 worked well. Everything works well on Mac Book Pro and iMac 21. The problem is only on iMac 27. A complete reinstallation of the program didn't help.
Mac OS Mojave Ver. 10.14.4
4GHz Intel Core i7
32 GB 1867 MHz DDR3
AND Radeon R9 M395X 4 GB

What are the specifications of the two systems that don't have this problem?

-Kirk

Offline Ludwigschedl

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #2 on: April 01, 2019, 07:41:33 AM »
Browsing in PM6 is very slow on my iMac27 too. With PM 5 there was no delay and now I have to wait.

Modellname:   iMac
  Modell-Identifizierung:   iMac18,3
  Prozessortyp:   Intel Core i7
  Prozessorgeschwindigkeit:   4,2 GHz
  Anzahl der Prozessoren:   1
  Gesamtanzahl der Kerne:   4
  L2-Cache (pro Kern):   256 KB
  L3-Cache:   8 MB
  Speicher:   64 GB

Offline jbrasted

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #3 on: April 01, 2019, 07:44:09 AM »
I'm also having this issue. Works fine with PM5.

Offline lifeworksphoto

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #4 on: April 01, 2019, 08:58:50 AM »
Really hoping a patch comes soon as this is a major issue for many of us that slows the culling process dramatically. Any updates on when something might be coming?

Offline Kirk Baker

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #5 on: April 01, 2019, 09:38:23 AM »
Really hoping a patch comes soon as this is a major issue for many of us that slows the culling process dramatically. Any updates on when something might be coming?

Sadly it's looking like something that Apple will have to fix.  Drawing an image onto the screen which usually takes a fraction of a second is taking close to two seconds on affected systems.

-Kirk

Offline danielmiller

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #6 on: April 01, 2019, 10:32:19 AM »
What do you suppose the odds are that this problem is big enough for Apple to fix quickly?

Offline Kirk Baker

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #7 on: April 01, 2019, 10:55:44 AM »
What do you suppose the odds are that this problem is big enough for Apple to fix quickly?

There is more than one outcome possible.  They may tell me that there is a different way of drawing our images to our windows that is unaffected.  I could very likely adopt that new method in fairly short order.  They may tell me that there is a bug in the OS that needs to be fixed and there is no workaround.  Then the fix would be in the next macOS update.

-Kirk

Offline bfeinzimer

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #8 on: April 01, 2019, 11:14:01 AM »
PM6 on my 2018 MBP with 2.7 GHz Intel Core i7, 16GB RAM and Radeon RX 580 8192 MB (external gpx) is crawling on cull as well. PM5 flying fine.

Offline danielmiller

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #9 on: April 01, 2019, 11:19:55 AM »
What do you suppose the odds are that this problem is big enough for Apple to fix quickly?

There is more than one outcome possible.  They may tell me that there is a different way of drawing our images to our windows that is unaffected.  I could very likely adopt that new method in fairly short order.  They may tell me that there is a bug in the OS that needs to be fixed and there is no workaround.  Then the fix would be in the next macOS update.

-Kirk

Thanks, Kirk! I really appreciate you taking the time to give us answers like this.

Offline Riton

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #10 on: April 01, 2019, 11:44:15 AM »
I appreciate also your reply Kirk and I trust you. Now the big problem is we payed 89 $ for an upgrade which appears now to be a "downgrade" I stopped using PM6 and I am glad I didn't installed PM5 which is correctly working !!!!!!!! I Camera Bits going to do something for your trusty customers who bought this faulty upgrade ????????? We need to know what will be the delay till we can use PM6 again ???????????

Offline Kirk Baker

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #11 on: April 01, 2019, 12:23:58 PM »
I appreciate also your reply Kirk and I trust you. Now the big problem is we payed 89 $ for an upgrade which appears now to be a "downgrade" I stopped using PM6 and I am glad I didn't installed PM5 which is correctly working !!!!!!!! I Camera Bits going to do something for your trusty customers who bought this faulty upgrade ????????? We need to know what will be the delay till we can use PM6 again ???????????

I will keep you informed as to the outcome of our discussion with Apple.

-Kirk

Offline Igor

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #12 on: April 01, 2019, 01:43:14 PM »
Computers in which PM6 works normally:

iMac 21,5 Late 2013
2,7 GHz Intel Core i5
8 GBt 1600 MHz DDR3
Grafica Intel iris Pro 1536 MBt

Mac Book Pro Retina 15-inch Late 2013
2,3 GHz Intel Core i7
16 GBt 1600 MGz DDR3
Grafica Intel iris Pro 1536 MBt

Offline Kirk Baker

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #13 on: April 01, 2019, 02:39:15 PM »
Igor,

Computers in which PM6 works normally:

iMac 21,5 Late 2013
2,7 GHz Intel Core i5
8 GBt 1600 MHz DDR3
Grafica Intel iris Pro 1536 MBt

Mac Book Pro Retina 15-inch Late 2013
2,3 GHz Intel Core i7
16 GBt 1600 MGz DDR3
Grafica Intel iris Pro 1536 MBt

Thanks.  What was the year of the iMac 27?

-Kirk

Offline Igor

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Re: PM6 is slow when scrolling through pictures. iMac 27
« Reply #14 on: April 01, 2019, 10:25:53 PM »
iMac 27 Late 2015