Author Topic: Errors during the save as option  (Read 436 times)

Offline struffsky

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Errors during the save as option
« on: March 01, 2021, 08:12:36 AM »
Hi, I'm trying to save .bmp images as jpgs but I get the Error Message "There were errors during the save as action".
PM ist 6 5560 on Mac OS Mojave 10.14.6
Any Ideas? Thanks in advance, Tilman

Offline Kirk Baker

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Re: Errors during the save as option
« Reply #1 on: March 01, 2021, 09:03:48 AM »
Hi, I'm trying to save .bmp images as jpgs but I get the Error Message "There were errors during the save as action".
PM 6 5560 on Mac OS Mojave 10.14.6

I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

Offline struffsky

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Re: Errors during the save as option
« Reply #2 on: March 01, 2021, 01:25:51 PM »
Hi Kirk, thanks in advance for your investigations. :D

Offline Kirk Baker

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Re: Errors during the save as option
« Reply #3 on: March 01, 2021, 01:34:23 PM »
Hi Kirk, thanks in advance for your investigations. :D

Seems like the BMP file may be bad?

NRFMacBitmap.cpp:962 *** PM4 ZERO-SIZE BITMAP ERROR: NRFMacBitmap::internalCreate: called with width=0 height=0
NRFMacBitmap.cpp:271 NRFMacBitmap::NRFBitmapAllocatorProc() unable to create data provider
NRFBitmapBase.cpp:657 NRF failed to load '/Users/tilmanlo/Desktop/Kabatek_Foto.bmp' with error 7

Width and height were both zero.

-Kirk

Offline struffsky

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Re: Errors during the save as option
« Reply #4 on: March 02, 2021, 12:08:25 AM »
I have tried a lot of BMPs. It does not work. I saved this Kabatek.BMP fresh from Photoshop, but that doesn't work either. I wanted to convert very many BMPs with PM 6, but unfortunately it doesn't work. Kind regards, Tilman

Offline Kirk Baker

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Re: Errors during the save as option
« Reply #5 on: March 02, 2021, 09:03:12 AM »
Tilman,

I have tried a lot of BMPs. It does not work. I saved this Kabatek.BMP fresh from Photoshop, but that doesn't work either. I wanted to convert very many BMPs with PM 6, but unfortunately it doesn't work. Kind regards, Tilman

Please post one and I'll investigate further.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your sample file.

Thanks,

-Kirk

Offline struffsky

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Re: Errors during the save as option
« Reply #6 on: March 02, 2021, 11:20:57 AM »
Hi Kirk, saved this on and it is not being saved as jpg in PM.
Thank you…
« Last Edit: March 02, 2021, 11:45:59 PM by struffsky »

Offline Kirk Baker

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Re: Errors during the save as option
« Reply #7 on: March 02, 2021, 04:05:11 PM »
I was able to reproduce the problem and fix it.  The fix will appear in the next build of Photo Mechanic 6 and Photo Mechanic Plus.

Thank you for bringing it to my attention.

-Kirk

Offline struffsky

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Re: Errors during the save as option
« Reply #8 on: March 02, 2021, 11:41:44 PM »
That's fantastic how quickly you guys respond to issues like this. Photo Mechanic is also great because of this. Thank you!
I have here several 1000 bmp from a museum archive. I never work with bmp files because they don't contain metadata and color profiles...That's why I want to convert them.