Author Topic: Drag and drop to desktop or any other folder does not work anymore  (Read 8862 times)

Offline ssilviya

  • Newcomer
  • *
  • Posts: 1
    • View Profile
Hi there,

I am using Photomechanic 5.0 on my Mac 3,1 GHz Intel Core i7 Version 10.11.1 (15B42). For the last couple of days i cannot move (with drag&drop) a selection made in PM to a randomn folder on my desktop or dropbox. I can use the sidebar within photomechanic but i prefer to drag and drop. Can you help me out on this one?

Thank you in advance for your help.

silviya

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Drag and drop to desktop or any other folder does not work anymore
« Reply #1 on: May 23, 2016, 08:13:28 AM »
I am using Photomechanic 5.0 on my Mac 3,1 GHz Intel Core i7 Version 10.11.1 (15B42). For the last couple of days i cannot move (with drag&drop) a selection made in PM to a randomn folder on my desktop or dropbox. I can use the sidebar within photomechanic but i prefer to drag and drop. Can you help me out on this one?

Quit and restart PM if you haven't already.  If you have, done this with no positive result, then I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888  //  Fax: +1 503.547.2880

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

They'll troubleshoot the issue with you.

-Kirk

Offline Soizic

  • Sr. Member
  • ****
  • Posts: 449
    • View Profile
Re: Drag and drop to desktop or any other folder does not work anymore
« Reply #2 on: May 23, 2016, 11:39:02 PM »
I have same problem when I drag from PM more than one picture in a mail ; the first one is fine, only and empty icone for the others.

Photo Mechanic Version 5.0, build 17338 (df27633)
mac Capitan
Soizic (France)
MacBook Pro M1,Ventura, PM+ à jour, deepl translator

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Drag and drop to desktop or any other folder does not work anymore
« Reply #3 on: May 24, 2016, 09:54:39 AM »
I have same problem when I drag from PM more than one picture in a mail ; the first one is fine, only and empty icone for the others.

PM provides a list of filenames in the drag.  Perhaps the application you're dropping on only handles the first item in the list properly.

-Kirk

Offline Soizic

  • Sr. Member
  • ****
  • Posts: 449
    • View Profile
Re: Drag and drop to desktop or any other folder does not work anymore
« Reply #4 on: May 24, 2016, 11:27:44 PM »
I select three files in a contact sheep, then I drag and drop to a mail (apple mail) ; in the past, no problem ; I don't know when this problem occurs.
If I drag and drop from finder, all is fine.
Soizic (France)
MacBook Pro M1,Ventura, PM+ à jour, deepl translator

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Drag and drop to desktop or any other folder does not work anymore
« Reply #5 on: May 24, 2016, 11:44:20 PM »
I select three files in a contact sheep, then I drag and drop to a mail (apple mail) ; in the past, no problem ; I don't know when this problem occurs.
If I drag and drop from finder, all is fine.

What has changed about your system?  The drag and drop code in PM hasn't changed in years.

-Kirk

Offline Soizic

  • Sr. Member
  • ****
  • Posts: 449
    • View Profile
Re: Drag and drop to desktop or any other folder does not work anymore
« Reply #6 on: May 28, 2016, 12:43:08 AM »
No problem if i drag and drop to my website or another folder.
I suspect Apple mail ?
Soizic (France)
MacBook Pro M1,Ventura, PM+ à jour, deepl translator

Offline Soizic

  • Sr. Member
  • ****
  • Posts: 449
    • View Profile
Re: Drag and drop to desktop or any other folder does not work anymore
« Reply #7 on: May 28, 2016, 01:05:47 AM »
Two pictures (I have two mail address)
1) what I mail
2) what I receive
Soizic (France)
MacBook Pro M1,Ventura, PM+ à jour, deepl translator

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Drag and drop to desktop or any other folder does not work anymore
« Reply #8 on: May 28, 2016, 08:05:36 PM »
Soizic,

Please see this post:

http://forums.camerabits.com/index.php?topic=10338.0

There is a popup menu in the email window that can downsize your images if you're not careful to make it retain the original size.

-Kirk

Offline Soizic

  • Sr. Member
  • ****
  • Posts: 449
    • View Profile
Re: Drag and drop to desktop or any other folder does not work anymore
« Reply #9 on: May 29, 2016, 01:32:33 AM »
Yes, I have seen that, which is not my problem.
Curiously, the problem disappear today, I suppose after recent update 10.11.5
Thanks
Soizic (France)
MacBook Pro M1,Ventura, PM+ à jour, deepl translator