Author Topic: Issue with Failed to reach the licensing server.  (Read 81 times)

Offline mwatson1445

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Issue with Failed to reach the licensing server.
« on: February 05, 2025, 08:45:24 AM »
I just recently downloaded Photo Mechanic and have my license Key. When I go to activate the License I get the following Message:
Failed to reach the licensing server.  Please check your internet connection and try activating again.

I have internet access and I am connected via WiFi.  I tried multiple different Network Connections and I get the same message.

Can anyone provide some ideas on how to correct this issue?
I am using a MacBook Pro with a 2 GHz Quad-Core Intel  running mac OS Sequoia 15.1.1 (24B91)

Thanks for the help.

Offline Kirk Baker

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Re: Issue with Failed to reach the licensing server.
« Reply #1 on: February 05, 2025, 09:12:46 AM »
I just recently downloaded Photo Mechanic and have my license Key. When I go to activate the License I get the following Message:
Failed to reach the licensing server.  Please check your internet connection and try activating again.

I have internet access and I am connected via WiFi.  I tried multiple different Network Connections and I get the same message.

Can anyone provide some ideas on how to correct this issue?

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]