Can't upgrade from Build 13444 to 13507

[Nessa]

Windows 7

I keep getting update notices that a new build is available. I've download and ran the PM5SetupR13507.exe, but "About Photomechanic..." keeps showing build 13444.

Any suggestions?

Thanks,
Bob

[attachment deleted by admin]

[Kirk Baker]

Bob,

Windows 7

I keep getting update notices that a new build is available. I've download and ran the PM5SetupR13507.exe, but "About Photomechanic..." keeps showing build 13444.

Any suggestions?

Try an uninstall first.  Then install the new build.

-Kirk

[gps]

I have  Mac  Lion  and build 1344.  I cannot upgrade. Have put existing Photo mechanic in the trash and reloaded PM but to no avail.
Please advise best course of action.
Thanks

[Kirk Baker]

I have  Mac  Lion  and build 1344.  I cannot upgrade. Have put existing Photo mechanic in the trash and reloaded PM but to no avail.
Please advise best course of action.

I don't understand.  You have put the existing PM build in the Trash and have copied the new 13507 build from the disk image to your Applications folder and what?  It didn't copy?  It doesn't launch when you open it?

Please provide more details about your situation and how you did your upgrade.

-Kirk

[gps]

There must have been another copy of PM on my hard drive.  Sorry to have troubled you.
Regards