I am unable to reproduce this problem. I need an explicit set of instructions to follow that reproduces the problem. I have tried:
1) Select a few images (two are 5 star, one is 3 star).
2) Change 5-star rating filter to show only 3 star images. (One is shown).
3) Tools->Extract JPEG Previews from RAW Photos... (Extracts only one image).
This does not reproduce the problem. Please give me a list of instructions I can follow that will reproduce the problem. If I can reproduce the problem, then I can fix the problem.
Thanks,
-Kirk
Hi Kirk,
I have also show selected color label as well not just stars. in the log file may be setting or filter setting inside?
mine is : show 3 or more starts also with pink and green labels selected
No, the log file does not log each and everything you do. Mostly it logs things that are errors or are unusual warnings.
Can you give me a set of instructions that reproduce the problem?
I need to know every detail that reproduces the problem. If you're using the 5-star ratings, which ones are active and which ones are inactive? If you're filtering color labels, which ones are active and which ones are inactive?
Perhaps you could take a screen shot, showing the filters before you change them to filter anything out and the selected photos (it's fine if you want to blur the images out, but I'd need to see the ratings and the labels), then a screen shot showing the filters active, and the images that are left. Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your JPEG format screenshots.
If I can't reproduce a problem, I can't fix it.
Thanks,
-Kirk