PM very slow on macbook Retina

[tacovdeb]

Loading the images is very slow on Macbook pro Retina, 2,5 GHz intel Core i7 with 16 BG 1600 MHz DDR3 running on OS 10.12.2. 427 RAW (NEF) files on Lexar CF card UDMA 7. Lexar USB 3 cardreader. On my iMac it takes 4 seconds to load but on my Macbook it can take up to 4 minutes. I have two similar cardreaders and tried them both with the same problem. It used to work flawless but since some time it is really slow on de Macbook. I did reset the prefs and also copied the pref from the imac to the macbook but without result. I use MP 4.6.9. On the Imac I run OS 10.12.1. Anyone with a clue? Thanks! Taco.

[Kirk Baker]

Loading the images is very slow on Macbook pro Retina, 2,5 GHz intel Core i7 with 16 BG 1600 MHz DDR3 running on OS 10.12.2. 427 RAW (NEF) files on Lexar CF card UDMA 7. Lexar USB 3 cardreader. On my iMac it takes 4 seconds to load but on my Macbook it can take up to 4 minutes. I have two similar cardreaders and tried them both with the same problem. It used to work flawless but since some time it is really slow on de Macbook. I did reset the prefs and also copied the pref from the imac to the macbook but without result. I use MP 4.6.9. On the Imac I run OS 10.12.1. Anyone with a clue? Thanks! Taco.

Do you have RAW rendering enabled?  Are you using RAW rendering for thumbnails and previews?  RAW rendering is definitely slower than using the embedded JPEG in the RAW photos for thumbnails and previews.

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888  //  Fax: +1 503.547.2880

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

They will be happy to troubleshoot the issue with you interactively which should solve the problem more quickly than we can on the forums.

-Kirk

[tacovdeb]

Hi Kirk, thanks for your reply. I use RAW rendering enabled, I think that was de default setting. On the Imac it works fine. I tried turning off this option on the macbook, its a little faster but still slow. Besides when I enable Raw rendering I always use: 'For RAW only: Use embedded JPEG for speed' so I think that should be ok.
I will contact the support folks now and thank you so far!

[Kirk Baker]

Hi Kirk, thanks for your reply. I use RAW rendering enabled, I think that was de default setting. On the Imac it works fine. I tried turning off this option on the macbook, its a little faster but still slow. Besides when I enable Raw rendering I always use: 'For RAW only: Use embedded JPEG for speed' so I think that should be ok.
I will contact the support folks now and thank you so far!

You're welcome.  I confirm that your settings look fine.

-Kirk

[tacovdeb]

The 'support folks' did help me in a great way. It turned out to be my antivirus software that slowed down PM.
This software was turned-on on my Macbook and turned-off on my Imac which caused the speed difference.
I feel a bit stupid, but well, the problem is solved and I would like others with similar problems to know this outcome.

[elianoimperato]

I read this topic and I've noticed the difference of the UI with my PM. Why there's this difference?

[Tony Hall]

I would assume it's because the original poster is running an older (v4) version of PM...

... I use MP 4.6.9 ...

[elianoimperato]

I would assume it's because the original poster is running an older (v4) version of PM...

... I use MP 4.6.9 ...

The new version has the UI that looks more old than the old version. 

[Kirk Baker]

I would assume it's because the original poster is running an older (v4) version of PM...

... I use MP 4.6.9 ...

The new version has the UI that looks more old than the old version. 

We went with a different layout (away from tabs) because the Mac OS X tab view doesn't allow more tabs than fit along the width of the window and we can't make it wider or it will be too large for some users.

-Kirk