Incremental ingest doesn't work anymore

[Frederic]

Hi,

Everything has been OK for years on my 'traveling' PC (Windows 10, all updates OK for PM5 and Windows), PM5 build 18327, and suddenly incremental ingest doesn't work anymore (during each new run of ingest copying again and again the same pictures, adding A, B ...)
I have an error message in the ingest dialog box and the PM.LOG contains:

CBFileIO.cpp:619 Could not open "C:\Users\frederic\AppData\Roaming\Camera Bits, Inc\Photo Mechanic\Cache\ingest\incremental\" for "wb" access.  Sleeping 500ms and trying again.

IngestDialog.cpp:789 Incremental Ingest: Error saving Incremental Ingest database C:\Users\frederic\AppData\Roaming\Camera Bits, Inc\Photo Mechanic\Cache\ingest\incremental\.  Incremental Ingest will not function for volume .
[

I have this on any card (SD, XQD ...) with different readers

Does somebody have an idea (I am presently taking wildlife pictures while travelling in USA, so I would like to save my pictures everyday for security)
Regards
Frederic

[Hayo Baan]

Looks like Windows is blocking PM from writing to the directory "C:\Users\frederic\AppData\Roaming\Camera Bits, Inc\Photo Mechanic\Cache\ingest\incremental\". Check (open the directory in Windows Explorer) if you are allowed to access that directory, and if not enable write access to it.

[Frederic]

Thank you Hayo
I have already checked that, and this seems OK. I have also deleted the 'ingest' directory, re-created automatically after by PM.
I don't know what is 'wb acces' mentioned in the error message !

[Kirk Baker]

Thank you Hayo
I have already checked that, and this seems OK. I have also deleted the 'ingest' directory, re-created automatically after by PM.
I don't know what is 'wb acces' mentioned in the error message !

wb = write/binary

PM is unable to create a file.  There is likely some sort of permissions/access control problem that recently occurred on your system.  For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888  //  Fax: +1 503.547.2880

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

[Frederic]

Thank you Kirk, I will do that right now and keep you informed later