Code replacement problem

[JAS Photo]

I use Code replacement To rename files with the camera model by serial # - it work for all but the D800 - which just gives me the serial # - Any ideas - here is the text I use - {frame4}-JAS\{serialnum}\{iyr2}{imn0}{Idy0}
here is the result =  1321-JAS-3015562-170618 oddly the second "-" also is a mystery?

CR file - 
3015562   D800
2041765   D4b
2031774   D4a
2057559   D3
6003936   D2Xs
2051448   D3sb
2001866   D3sa

[Hayo Baan]

What is the exact serial number PM sees for your D800? Perhaps it contains additional characters that cause the code replacement to fail.

[JAS Photo]

3015562 is what PM shows but the dash (-) that shows up is also weird. I see nothing changing other than the digits from a D4 to the D800???

[Kirk Baker]

3015562 is what PM shows but the dash (-) that shows up is also weird. I see nothing changing other than the digits from a D4 to the D800???

Please provide a sample D800 image and your Code Replacement file.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your files.

Thanks,

-Kirk

[JAS Photo]

Here they are - Had to change to JPG to fit file size constraint!
Thanks

[Kirk Baker]

Joe,

With your files and your example renaming string, I get:

1427-JASD800170618

I expect something else is going on that isn't immediately apparent.  Because this will require some interactive troubleshooting, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]