« previous next »
Pages: [1]   Go Down

Author Topic: Lost images  (Read 3282 times)

Offline dddadddy

  • Newcomer
  • *
  • Posts: 1
    • View Profile
Lost images
« on: August 15, 2017, 09:54:05 AM »
Lost images when I upload
It's like a format of the card
Need safe way to upload to avoid this
It's happened twice
99% of the time it works very well but twice lost images
Please advise
They disappear and then the card says no images
They have appeared in live view when shooting
Need Failsafe method

Thanks in advance
Logged

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Lost images
« Reply #1 on: August 15, 2017, 11:33:46 AM »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]
Logged
Pages: [1]   Go Up
« previous next »