Author Topic: Can't start PM6 on Win 10 (1803 x64)  (Read 3517 times)

Offline olidie

  • Full Member
  • ***
  • Posts: 199
    • View Profile
Can't start PM6 on Win 10 (1803 x64)
« on: March 25, 2019, 05:38:31 AM »
I installed PM6 on a Win 10 (1803) machine and was not able to open the program. After the trial popup I get the attached message. Un- and reinstalled it but nothing changed.

Also one wish: please include the old icon into the exe. The new one is imho too overloaded. 

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Can't start PM6 on Win 10 (1803 x64)
« Reply #1 on: March 25, 2019, 06:38:13 AM »
Please see this post:

http://forums.camerabits.com/index.php?topic=11883.0

And follow the instructions there to get me your PM.log file.

We won't be changing the icon for the application.

-Kirk

Offline olidie

  • Full Member
  • ***
  • Posts: 199
    • View Profile
Re: Can't start PM6 on Win 10 (1803 x64)
« Reply #2 on: March 26, 2019, 11:58:31 AM »
Thank you Kirk. I will see that I can get the log.

I was not asking to change the new icon just suggesting to additionally embed the old one into the exe.

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25020
    • View Profile
    • Camera Bits, Inc.
Re: Can't start PM6 on Win 10 (1803 x64)
« Reply #3 on: March 26, 2019, 12:15:41 PM »
Thank you Kirk. I will see that I can get the log.

I was not asking to change the new icon just suggesting to additionally embed the old one into the exe.

Even if I did, I couldn't get it to display in the main window title bar anyway or make the icon on the desktop change to the alternate one.

-Kirk

Offline olidie

  • Full Member
  • ***
  • Posts: 199
    • View Profile
Re: Can't start PM6 on Win 10 (1803 x64)
« Reply #4 on: March 26, 2019, 12:34:48 PM »
I know nothing about Macs but Windows allows users to assign any icon to a program. I could for example extract the PM5 icon and use it with PM6. Lots of exe files have multiple icons included (as does Photo Mechanic.exe).

Offline olidie

  • Full Member
  • ***
  • Posts: 199
    • View Profile
Re: Can't start PM6 on Win 10 (1803 x64)
« Reply #5 on: March 29, 2019, 06:01:12 AM »
And follow the instructions there to get me your PM.log file.

I tried another clean install and still get the same error message. See attached PM.log