FTP

[bellie]

Hello

Im using PM6 on a mac with macOS 10.14.3

When attempting to ftp images I am getting an intermittent lock up, which can only be resolved by force quitting the application.

I have attached two logs for you to look at

[Jerry H]

I would like to see your Photo Mechanic log file as it may have more information about the problem. Please go into Photo Mechanic's Help menu, choose "Reveal Support Data" and post the zipped log file here, PM_log.zip. Use the 'Attachments and other options' link when you're composing your reply to this message.

-Jerry

[bellie]

Hi Jerry

Log File as requested attached

Thanks

Simon

[Jerry H]

Hi Simon,

Thank you for the log file.

I can see that there are FTP errors `FTPClient::getresp(): Server responded with transient error` just before the application was force quit. The FTP uploader appears to have been working when the force quit took place. Unfortunately, there is no immediate solution, we'll have to add better error handling to the FTP uploader in PM6.

-Jerry

[bellie]

Hi Jerry

Thanks for the reply Im sure you guys will sort it,  super product.

Thanks for the help

Simon