Author Topic: Folder Not Showing.  (Read 1331 times)

Offline doug_PM_coull

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Folder Not Showing.
« on: November 26, 2022, 05:57:06 AM »
Photo Mechanic Version 6.0, build 6645 (f4860a9)

macOS 13.0.1 (22A400) - Ventura

SD memory card - all folders display in 'finder' but not all showing in PM.

Suggestions to resolve please.

Thank you.

Dougie.
Cheers,

Dougie.

Offline ahoward

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Re: Folder Not Showing.
« Reply #1 on: November 29, 2022, 04:21:56 PM »
Did that folder exist before you launched Photo Mechanic? Or did you create it in Finder after opening Photo Mechanic? If you right-click the drive in the Navigator, and then click 'Refresh', does that folder appear in the Navigator?

Best regards,

Offline doug_PM_coull

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Re: Folder Not Showing.
« Reply #2 on: November 30, 2022, 01:05:44 AM »
Yes folder existed.

Refresh fails.

I've deleted the folder on the SD card and created again and Navigator still fails.
Cheers,

Dougie.

Offline ahoward

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Re: Folder Not Showing.
« Reply #3 on: November 30, 2022, 10:45:25 AM »
I suppose it couldn't hurt to ensure that Photo Mechanic is allowed full disk access. I have never seen this preference arbitrarily prevent Photo Mechanic from seeing certain folders before, but it has resolved a number of issues around accessing external drives.

1. Quit Photo Mechanic.
2. Open up the macOS System Preferences and go to "Security and Privacy".
3. Under the Privacy tab, select 'Full Disk access' on the left hand side.
4. Enter your administrator password to be able to make changes.
5. Find Photo Mechanic in the list on the right and check the box next to it (if Photo Mechanic is not in the list, select the + sign under the window and add it from the Applications folder).
6. Close the System Preferences window.


If that does not resolve the issue, I'd be curious to know what kind of file system the drive is using.

Offline doug_PM_coull

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Re: Folder Not Showing.
« Reply #4 on: December 01, 2022, 12:48:34 AM »
Thanks for the reply - appreciated.

Full Disk access was already granted.

One card is an SD and the other is CFexpress - both SanDisk.

Canon camera formatted and both working fine in the cameras and file structure is OK in Finder.

I use subfolders with different names for identity reasons as I can have both cards in card readers and download from both simultaneously.

I should have said this problem only manifested itself after the latest upgrade of PM. I'm not saying this caused it but it may be relevant.
Cheers,

Dougie.

Offline ahoward

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Re: Folder Not Showing.
« Reply #5 on: December 01, 2022, 01:54:11 PM »
We are wanting to know the file system that the disks are using. Open up Terminal on your Mac and enter the following:

diskutil info /Volumes/DISK_NAME

Replace DISK_NAME with the name of the drive ("EOS_DIGITAL" in the screenshot above) and then press Return. Paste the output into your reply.

Offline doug_PM_coull

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Re: Folder Not Showing.
« Reply #6 on: December 01, 2022, 02:44:01 PM »
CFexpress Card:

 Device Identifier:         disk6s1
   Device Node:               /dev/disk6s1
   Whole:                     No
   Part of Whole:             disk6

   Volume Name:               EOS_DIGITAL
   Mounted:                   Yes
   Mount Point:               /Volumes/EOS_DIGITAL

   Partition Type:            Windows_NTFS
   File System Personality:   ExFAT
   Type (Bundle):             exfat
   Name (User Visible):       ExFAT

   OS Can Be Installed:       No
   Media Type:                Generic
   Protocol:                  USB
   SMART Status:              Not Supported
   Volume UUID:               2136E24B-7EE9-372B-9CCF-2EADFA6CA53F
   Partition Offset:          131072 Bytes (256 512-Byte-Device-Blocks)

   Disk Size:                 128.0 GB (128035545088 Bytes) (exactly 250069424 512-Byte-Units)
   Device Block Size:         512 Bytes

   Volume Total Space:        128.0 GB (128027066368 Bytes) (exactly 250052864 512-Byte-Units)
   Volume Used Space:         6.8 GB (6756892672 Bytes) (exactly 13197056 512-Byte-Units) (5.3%)
   Volume Free Space:         121.3 GB (121270173696 Bytes) (exactly 236855808 512-Byte-Units) (94.7%)
   Allocation Block Size:     512 Bytes

   Media OS Use Only:         No
   Media Read-Only:           No
   Volume Read-Only:          No

   Device Location:           External
   Removable Media:           Fixed

   Solid State:               Info not available

<><><><><>

SD Card:

  Device Identifier:         disk5s1
   Device Node:               /dev/disk5s1
   Whole:                     No
   Part of Whole:             disk5

   Volume Name:               EOS_DIGITAL
   Mounted:                   Yes
   Mount Point:               /Volumes/EOS_DIGITAL

   Partition Type:            Windows_NTFS
   File System Personality:   ExFAT
   Type (Bundle):             exfat
   Name (User Visible):       ExFAT

   OS Can Be Installed:       No
   Media Type:                Generic
   Protocol:                  USB
   SMART Status:              Not Supported
   Volume UUID:               7C74A900-4981-3F1E-B744-8FE3145D93EB
   Partition Offset:          16777216 Bytes (32768 512-Byte-Device-Blocks)

   Disk Size:                 128.3 GB (128312147968 Bytes) (exactly 250609664 512-Byte-Units)
   Device Block Size:         512 Bytes

   Volume Total Space:        128.3 GB (128295501824 Bytes) (exactly 250577152 512-Byte-Units)
   Volume Used Space:         1.5 GB (1524891648 Bytes) (exactly 2978304 512-Byte-Units) (1.2%)
   Volume Free Space:         126.8 GB (126770610176 Bytes) (exactly 247598848 512-Byte-Units) (98.8%)
   Allocation Block Size:     512 Bytes

   Media OS Use Only:         No
   Media Read-Only:           No
   Volume Read-Only:          No

   Device Location:           External
   Removable Media:           Removable
   Media Removal:             Software-Activated

   Solid State:               Info not available


Cheers,

Dougie.