Author Topic: Can't rename photos in PM5 build 19749 for Mac  (Read 2641 times)

Offline Greg Halinda

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Can't rename photos in PM5 build 19749 for Mac
« on: May 10, 2019, 12:41:02 PM »
Hi, running OS X High Sierra, and get this error message when I try to rename a file: An error occurred while renaming photo _______. The operation will be cancelled, and the original filenames will be restored.

Photos are on an external USB 3 WD portable hard drive, to which I have read and write permissions according to the Info panel through the Finder. I've never had this problem before!

Offline Kirk Baker

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Re: Can't rename photos in PM5 build 19749 for Mac
« Reply #1 on: May 10, 2019, 12:53:39 PM »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]