Licensing issue!!?

[timesnaps]

I am running Photo Mechanic Version 6.0, build 3558 (afa5073) and I run Mac OS X 10.12.6 on my Intel-based Mac Book Pro. Everything has been as expected, until a week ago, when I suddenly on opening the app, was presented by the screen asking to Buy, Trial or Quit.

whats going on? Does my license expire!?

[Kirk Baker]

I am running Photo Mechanic Version 6.0, build 3558 (afa5073) and I run Mac OS X 10.12.6 on my Intel-based Mac Book Pro. Everything has been as expected, until a week ago, when I suddenly on opening the app, was presented by the screen asking to Buy, Trial or Quit.

whats going on? Does my license expire!?

No.  I'm not sure what's going on, but you should be able to re-register with your existing license.

-Kirk

[timesnaps]

Thanks Kirk, whilst I was able to re-license the program, all the settings (labels colours, window sizes/positions, etc) have gone! I can re-create them, but a pain the backside. So would be curious to find out what happened there. I did nothing on my sysstem, except for a security update from Apple.

[Kirk Baker]

Thanks Kirk, whilst I was able to re-license the program, all the settings (labels colours, window sizes/positions, etc) have gone! I can re-create them, but a pain the backside. So would be curious to find out what happened there. I did nothing on my sysstem, except for a security update from Apple.

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]