Author Topic: Recurring problem with remove from collection  (Read 2764 times)

Offline Soizic

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Recurring problem with remove from collection
« on: August 24, 2020, 11:14:17 AM »
hi
A collection of 21 photos, I remove one, I have the message (each time) :

Getting metadata for 0 of 21 items

And PM seems to be stuck, I have to force it to leave.

Photo Mechanic Plus Version 6.0, build 4910 (de2d622)
mac Mojave
Soizic (France)
MacBook Pro M1,Ventura, PM+ à jour, deepl translator

Offline Kirk Baker

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Re: Recurring problem with remove from collection
« Reply #1 on: August 24, 2020, 01:17:21 PM »
hi
A collection of 21 photos, I remove one, I have the message (each time) :

Getting metadata for 0 of 21 items

And PM seems to be stuck, I have to force it to leave.

Photo Mechanic Plus Version 6.0, build 4910 (de2d622)
mac Mojave

I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

Offline Soizic

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Re: Recurring problem with remove from collection
« Reply #2 on: August 24, 2020, 11:15:45 PM »
Thanks Kirk
Soizic (France)
MacBook Pro M1,Ventura, PM+ à jour, deepl translator

Offline Kirk Baker

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Re: Recurring problem with remove from collection
« Reply #3 on: August 25, 2020, 11:31:46 AM »
Thanks Kirk

Thank you for the log file, Soizic.  Can you tell me what is different about the images that you can't remove versus the ones that you can remove?  Are these images ones that you would also have difficulty with removing from your catalog?

-Kirk

Offline Soizic

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Re: Recurring problem with remove from collection
« Reply #4 on: August 25, 2020, 12:16:07 PM »
I remote only from collection, not from catalogue.
Issue for any picture
Soizic (France)
MacBook Pro M1,Ventura, PM+ à jour, deepl translator