Cropping bug. Black lines on edges. PM6

[kvazar21]

After applying a crop to photo (no difference through saving or sending to FTP), 1 pixel black lines may appear in the final photo on the edges (often on the top). I noticed that сhance of meeting this bug increases if you rotating crop frame, using "sharpen" or "fit to box" option.

We checked this bug on:
PM 6.0 build 3889 on Win 10
PM 6.0 build 5378 on MacOs Catalina

both are subject to this bug

Also we tried "edit photo with" function with the same photos that was saved by PM with black border and it's opening in Photoshop without any unwanted black pixels.

[Kirk Baker]

After applying a crop to photo (no difference through saving or sending to FTP), 1 pixel black lines may appear in the final photo on the edges (often on the top). I noticed that сhance of meeting this bug increases if you rotating crop frame, using "sharpen" or "fit to box" option.

We checked this bug on:
PM 6.0 build 3889 on Win 10
PM 6.0 build 5378 on MacOs Catalina

both are subject to this bug

Also we tried "edit photo with" function with the same photos that was saved by PM with black border and it's opening in Photoshop without any unwanted black pixels.

Can you give me an image with a crop on it and a screenshot of the Save As settings that reproduce the problem?  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your files.

Thanks,

-Kirk

[kvazar21]

Is it Ok? do you see crop frame?

[Kirk Baker]

Is it Ok? do you see crop frame?

I can see the problem even in your first image.  What I need is an original file, with a crop set on it and the Save As settings such that when I save the image with the crop applied, I get the problem to occur for me.

Thanks,

-Kirk

[kvazar21]

in previous message a sent you original with crop frame. in this message i attached file that was saved from this crop frame. i'm understand you right?

[kvazar21]

oh... seems the first file was also saved, try this. my fault, sorry

[Kirk Baker]

in previous message a sent you original with crop frame. in this message i attached file that was saved from this crop frame. i'm understand you right?

I need the original image before the damage is done.

-Kirk

[kvazar21]

try file in « Reply #5 on: Today at 08:24:42 AM ». it is original without black border and with crop on it

[Kirk Baker]

try file in « Reply #5 on: Today at 08:24:42 AM ». it is original without black border and with crop on it

Thanks.  I'll take a look at it when I return from vacation next week.

-Kirk

[Kirk Baker]

This problem has been fixed in the 5395 build: http://forums.camerabits.com/index.php?topic=13758.0

-Kirk

[kvazar21]

Seems that "black line bug" was fixed. But my colleagues on MacOs Catalina tried it and says that this build alerting on errors or freezes when they try to save more than 20 pictures.

What you need from us to watch new problem?

[kvazar21]

Also freezing after cropping 20-30 photos in a row without saving

[Kirk Baker]

What does "freezing" mean?  Do you have to force quit the application?  What is "alerting on errors"?  Can I see what these errors look like?

-Kirk

[kvazar21]

Yes my colleagues have to force quit an application after it freezes. I ask them for screenshot cause i dont have PM6 on computer now.

[Kirk Baker]

Can you please try this build with your cropped images?

macOS:
https://www.camerabits.com/download/PhotoMechanic6R5403_ea2ab08d.dmg

Windows:
https://www.camerabits.com/download/PM6SetupR5403_ea2ab08d.msi

Thanks,

-Kirk