Ingest Box not popping up when cards are inserted in to reader

[davidbutlerii]

Hi, Since the last PM update my ingest box no longer comes up when I insert a card into my reader. I've looked for preferences but nothing seems to work? Any thoughts would be great.

Photo Mechanic Version 6.0, build 5378 (4d1fe32)

Thanks,

-david

[Kirk Baker]

David,

Hi, Since the last PM update my ingest box no longer comes up when I insert a card into my reader. I've looked for preferences but nothing seems to work? Any thoughts would be great.

Photo Mechanic Version 6.0, build 5378 (4d1fe32)

What OS are you running Photo Mechanic 6 on?

-Kirk

[dannyngan]

I'm running into the same issue. I plug in my SD card in my 2013 MacBook Pro's built-in card reader, and the ingest dialog does not open automatically even though I have it set to do that.

I just upgraded to MacOS 11.1. I'm on Photo Mechanic Version 6.0, build 5404 (e13fb4f). Everything worked fine prior to the upgrade to MacOS 11.1.

[dannyngan]

Additional info: I changed my preferences to open contact sheets when a card is mounted, and that works. Switching it back to open ingest dialog does not work.

I did notice an interesting thing. I can manually open the ingest dialog and see my SD card and ingest normally. However, I don't see the card listed in the navigator. I've attached a screenshot showing my current situation.

Not sure if this is related, but it's an interesting thing I noticed happening since upgrading to Big Sur and Photo Mechanic Version 6.0, build 5404 (e13fb4f).

[davidbutlerii]

was this ever resolved? O don't see an answer in this thread. I have been having the same problem for a while now... just getting to the support forms about it. Running latest PM6 on macOS 11.2.3 (20D91)

Thanks,

-David

[Kirk Baker]

David,

Please see this article: https://docs.camerabits.com/support/solutions/articles/48001152686-trouble-using-external-drives-with-macos-catalina

-Kirk