FTP upload error on Photo Mechanic Plus, build 5551

[cornel.p]

I started to have this problem after i installed build 5551.
I had to downgrade to the previous version 5438 to use the FTP Uploader.
"There was an error while building the upload cache directory structure. Please check your available disk space."

[Kirk Baker]

I started to have this problem after i installed build 5551.
I had to downgrade to the previous version 5438 to use the FTP Uploader.
"There was an error while building the upload cache directory structure. Please check your available disk space."

I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Windows Explorer window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

[cornel.p]

here is the log file

[Kirk Baker]

Thanks.

Does the following path exist?

D:\CACHE\Photo Mechanic\

If not, create it, or choose a new location for your Disk Cache in Photo Mechanic Plus that does exist.

-Kirk

[cornel.p]

Yes, that path already exists.
I tried to create another and even move it to another partition, but there is no change, the error is still there

[Kirk Baker]

Yes, that path already exists.
I tried to create another and even move it to another partition, but there is no change, the error is still there

Can you post a screen grab of the Caching page of the Preferences dialog, please?  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your JPEG format screenshot.

Thanks,

-Kirk

[cornel.p]

Print screen of Caching tab

[Kirk Baker]

Thanks.

Could you please download and try this build?  https://www.camerabits.com/download/PMPlusSetupR5553_95475cf9.msi

It should fix the FTP upload problem.

-Kirk

[cornel.p]

Yes, now it works fine again.
Thank You.  I appreciate the effort