Author Topic: Copying photos not working as expected  (Read 2026 times)

Offline Jeff Lawrence

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Copying photos not working as expected
« on: March 13, 2022, 02:46:19 PM »
 I am having a weird problem with the latest version of  Photo Mechanic Version 6.0, build 6245 (14de08a) on Mac OS 12.2.1. I am unable to copy selected photos. Everything looks like it works, but nothing gets copied to the selected folder. I discovered that the images are being copied to a previous folder

I thought it could be a permissions issue, so I changed the permission to 777. Did not help. I also cleared the cache and manually removed the cache files.

I noticed this issue with the latest patch.

I appreciate your help.

Offline Kirk Baker

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Re: Copying photos not working as expected
« Reply #1 on: March 14, 2022, 09:12:54 AM »
I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

Offline Jeff Lawrence

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Re: Copying photos not working as expected
« Reply #2 on: March 21, 2022, 04:02:21 PM »
Kirk,

I have attached the PM log file.

I updated both the OS and PM today to see if that would resolve the issue. I did open a trouble ticket 435737.

Thank you,

Jeff

Offline Kirk Baker

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Re: Copying photos not working as expected
« Reply #3 on: March 22, 2022, 02:02:06 PM »
Jeff,

Just following up: The support folks tell me that they have things working again for you.

-Kirk