Saving photos(CMD/CTRL+S)

[Ivan_85]

Hello
Since the last update(build 6375) the saving of the photos does not work as it should
It doesn't follow the folder/subfolder line that I wanted to be saved,but it saves them in a new folder outside the desired one.It creates brand new folder than subfolder with the same name and than another subfolder with the name that I've set in the "Save As" window on the "save to this folder" option
Thanks Ivan

[ahoward]

What is the full path to the location where the folder should be created and what is the path to the folder that actually gets created?

[Ivan_85]

Hi ahoward,thanks for your reply
It is
Samsung/Ivan/football/MiNews&Sport/2021-22/{headline}-{datesortdash}
Thats the desired path but the PM was saving it like so
Samsung/Ivan/football/MiNews&Sport/MiNews&sport/{headline}-{datesortdash}

Bare in mind that the RED MINews folder is different to the BLUE one in the desired path and sits next to it with same name in the football folder if that make sense.Basicaly the PM is creating separate folder with the same name.I've just downloaded the latest update,hopefuly that will solve it
Thanks Ivan

[ahoward]

Hi ahoward,thanks for your reply
It is
Samsung/Ivan/football/MiNews&Sport/2021-22/{headline}-{datesortdash}
Thats the desired path but the PM was saving it like so
Samsung/Ivan/football/MiNews&Sport/MiNews&sport/{headline}-{datesortdash}

Bare in mind that the RED MINews folder is different to the BLUE one in the desired path and sits next to it with same name in the football folder if that make sense.Basicaly the PM is creating separate folder with the same name.I've just downloaded the latest update,hopefuly that will solve it
Thanks Ivan

Can't say I have seen that one before. Yes, if the new update does not fix it, please contact our support desk so we can investigate further.

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

[Ivan_85]

Afternoon ahoward
I've just tested the new update and I can confirm that the issue is fixed now
Thanks Ivan