Edit & related menu items greyed out

[TimTh]

Hi -

The Edit, Edit With, and related options that change a file (rename, copy/move, delete etc.) on the right-click menu are all greyed out, for no reason I can figure out. I've triple checked my launch preferences and they are correct. It has worked for me before. I do use dropbox sync, so I'm wondering if that's confusing PM, but all the files I am dealing with are available locally so there shouldn't be an issue. Any hints on how to fix? This is a key feature for me.  Thanks!

[ahoward]

please post a screenshot that illustrates what you're talking about?  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your JPEG format screenshot.

[TimTh]

Thanks ahoward. Attached is a screenshot. See how "Edit photo with" and all other actions that would change a file are greyed out?

[ahoward]

Your source files are not available for editing, as indicated by the yellow dot, and you are viewing proxies of your images. Either the drive that stores them is offline or the path to the files has changed outside of Photo Mechanic Plus. Make the files available and you'll be able to edit them.

[TimTh]

So that's my problem:  these files are local but PM still sees them as offline for some reason. They are in a dropbox folder and set to "Make available offline".  You can see that they are local by the little green dot in the corner of the file name in the attachment. How do I get PM to recognize that they are in fact online?  Thank you!

[Kirk Baker]

Tim,

So that's my problem:  these files are local but PM still sees them as offline for some reason. They are in a dropbox folder and set to "Make available offline".  You can see that they are local by the little green dot in the corner of the file name in the attachment. How do I get PM to recognize that they are in fact online?  Thank you!

Are these files on a local filesystem or some sort of cloud-based filesystem?

PM Plus doesn't have any special code to work with cloud-based filesystems.

-Kirk

[TimTh]

They are on my local machine, synced with dropbox using their selective sync feature https://www.dropbox.com/features/sync. So PM should recognize when they are local and when they are not. No special code to deal with stuff in the cloud.

[Kirk Baker]

Tim,

They are on my local machine, synced with dropbox using their selective sync feature https://www.dropbox.com/features/sync. So PM should recognize when they are local and when they are not. No special code to deal with stuff in the cloud.

Can you please post a screenshot showing the status bar at the bottom of the contact sheet window after you select just one of the images?

Thanks,

-Kirk

[TimTh]

Hi Kirk -

Here's the screenshot of the bottom status bar with one photo selected, as well as a screenshot of the same file in windows file manager showing that it is local. Thanks for your help.

Tim

[Kirk Baker]

Tim,

Thanks for the screenshot.  What happens if you open the folder containing those images from the Navigator?

-Kirk

[TimTh]

Interesting - when I open from the navigator the yellow dot is gone, the menu items aren't greyed out anymore, and the Edit With (ctrl E) function works as expected. So there's a workaround at least. Thoughts on how to get it working from organizer | filter?  Thansk.

[Kirk Baker]

Interesting - when I open from the navigator the yellow dot is gone, the menu items aren't greyed out anymore, and the Edit With (ctrl E) function works as expected. So there's a workaround at least. Thoughts on how to get it working from organizer | filter?  Thansk.

Check your Catalog in the Catalog Management window and see if it needs a Reintegrate.

-Kirk

[TimTh]

No, that didn't help unfortunately. See the attached screenshot of the results. Thanks.

[Kirk Baker]

No, that didn't help unfortunately. See the attached screenshot of the results. Thanks.

I see that the number of images missing matches the number of images in the folder.

Are you certain that none of the folders in the path have been moved or renamed since the images were added to the Catalog?

-Kirk

[TimTh]

The only thing I've done to the folder since the catalog was created was to mark it as "Make online-only" with Dropbox, then later mark it as "Make available offline" (i.e. local). But I just tried an "Update folder location" from the browse tab and that fixed things, so I guess I should just make sure to do this after each time I make a folder available onlne again. But on a related note, I can only get the browse dialog be responsive occasionally but not always. At times it is just completely unresponsive to left or right clicks - no arrow twirl-down, no right-click menu, etc. So that makes this solution a little tougher. Don't mean to throw you a two-for-one question, but have you heard of this behavior?  Thanks for your help, for sure.