Lost Catalogue

[mago]

Reveal Support Data

[Kirk Baker]

Reveal Support Data

I'm seeing this in your log:

"Catalogs are not allowed to be located inside another catalog, please move it first"

What does the directory structure of your catalog look like?  Do you have one catalog folder inside another catalog's folder?

-Kirk

[mago]

No, not at all, it's on an internal drive, in the same place as always. It was right after the Blue screen and I don't really know what happened.

[mago]

My catalog is (was, because it has been lost) on an internal ssd disk

[Kirk Baker]

I'm confused by your screenshot.  What view mode is that?  Are those groups artificial, or are there actual subfolders?

-Kirk

[mago]

It is a screenshot of the folder where the photomechanic+ catalog is located.

The catalog is on an internal disk.

When I created my catalog of PM+ I named it "Mis Fotos" and saved it in a folder called PHOTOMECHANIC on an internal ssd called "EXTRA"

I have no idea where those folders come from, they are the folders that are currently in the catalog folder.

I am sending you several screenshots so that you can see the path where the catalog is saved.

Also I send you a capture with a backup copy that I had of the PM+ catalog, there are fewer folders, but I can't open it from PM either

[ahoward]

but I can't open it from PM either

How are you attempting to open it? Generally, if a catalog has been lost or forgotten, you would go to the Catalog menu, choose "Manage Catalogs", and then from the window that appears choose 'locate existing catalog' and choose the folder that contains your catalog (in this case 'Mis Fotos')

Is this what you have tried? If not, how are you attempting to open the Catalogs with Photo Mechanic?

[Kirk Baker]

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

They will troubleshoot the problem with you.

-Kirk

[mago]

I try to open the catalog like this, but it doesn't exist, it disappeared.

The world is not ending  , I will recreate the catalog.

Thank you very much for your help Kirk, sometimes things happen and that's it, I create another catalog, import again and that's it. No problem.

I will write to that address for a couple of indications that I need to create the new catalog, if it would be convenient to uninstall and reinstall PM+ ....

I repeat, thank you very much for your attention, there has been no solution, but the important thing is that you are always there to answer our questions.

Mago