Removing folder do not work

[Roger Vikstrom]

Removing folder Bilder 2022 Path Volumes-> T7 Raid (1)-> Bilder 2022 select the folder right click the folder and select remove folder. Do not work folder still there. How do I remove the folder?

[Kirk Baker]

Roger,

I'm not sure why it's not working for you (could be a bug), but if you click on it (to show the images) and then select all of the images and then remove them from the catalog, the folder should disappear.

-Kirk

[Roger Vikstrom]

the problem is if I click the folder nothing happens no images is opening. but if I open the whole folder images is shown as gray dots not green or yellow

[Kirk Baker]

Roger,

I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

[Roger Vikstrom]

OK.  zipped log file selected
/Roger

[Roger Vikstrom]

I restarted my Mac several times and now the folder is gone. but now,see the attached images .there are several duplicates some online with green dots and some with gray dots how do I get rid of the gray ones
/Roger

[Kirk Baker]

Roger,

In the Catalog Management window (Catalog->Catalog Management...) look for the Local Catalogs section.  Click on the triangle that appears on the left side of each of your catalogs.  Click on the triangle that appears to the left of each Maintenance section.  Click on the "Reintegrate Forgotten Catalog" button and wait for it to complete.  Then do the same for the remaining catalogs.

If this doesn't fix the problem, please let me know.

-Kirk

[Roger Vikstrom]

I do not understand. Where is the  Local Catalogs section?

[Kirk Baker]

I've highlighted the parts I described.  Please see the attached image.

-Kirk

[Roger Vikstrom]

 Sorry doesn't fix the problem

[Kirk Baker]

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

[Roger Vikstrom]

ok Thx
/Roger