Author Topic: Annoying Photo Mechanic behaviour  (Read 495 times)

Offline leoprincipe

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Annoying Photo Mechanic behaviour
« on: May 28, 2023, 03:25:47 PM »
Hi,
Sometime suddenly Pm start to behaviour in an annoying way.
When I came back to Pm from another app, thumbnails become blank, a progress bar start to run with the message "Getting metadata from 0 to10,,,", then appears an error message (see the screenshot).
I say annoying because after clicking ok the process starts again with the same progress bar and the same error message. And each time I came back to PM, it start again for two times.
Only stop if I restart PM.
I tryed to Refresh, to Rescan, to Clear cache... nothing change, I updated PM to the last version, I updated the MacOS, I has the error both in laptop and desktop.
MacOS v. 12.6.6 - PM v. 6.0, built 6784
I already posted this thread, but I dont received any feedback, I suppose my message was not so understandable, I hope to be better now.

Thank you very much, Leonide Principe

Offline Kirk Baker

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Re: Annoying Photo Mechanic behaviour
« Reply #1 on: May 28, 2023, 04:52:20 PM »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

Offline leoprincipe

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Re: Annoying Photo Mechanic behaviour
« Reply #2 on: May 29, 2023, 05:42:55 AM »
Thank you very much