Author Topic: Send to Dropbox  (Read 491 times)

Offline dsl_ppp

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Send to Dropbox
« on: July 25, 2023, 08:45:22 AM »
Trying to upload to my Dropbox via File Uploader but get the following error message:

"Unable to upload because: Failed to load settings for current account. Please click the Connections button."

Account says verified in PM but still not working. Any ideas?
Could it be that my account contains of one swedish letter?

Offline ahoward

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Re: Send to Dropbox
« Reply #1 on: July 25, 2023, 10:33:40 AM »
Could it be that my account contains of one swedish letter?
This is likely it. Any non-ascii characters in account names cause an issue with our uploaders, unfortunately. We have the bug in our tracking system so we can get a fix in, but generally folks who have experienced this have just used the workaround of using a non-accented version of the character, for example: ö -> o. Would this work for you?

Offline dsl_ppp

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Re: Send to Dropbox
« Reply #2 on: July 25, 2023, 11:16:00 AM »
AS it is my account name at Dropbox that contains the scandinavian letter...Will see if it can be changed.

Offline dsl_ppp

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Re: Send to Dropbox
« Reply #3 on: July 25, 2023, 11:17:50 AM »
Sure thing, it was the scandinavian letter in my account name that was the issue. Once changed from ö to o it works like a charm!