Author Topic: PM 6 Plus no longer starts  (Read 241 times)

Offline all4foto

  • Newcomer
  • *
  • Posts: 4
    • View Profile
PM 6 Plus no longer starts
« on: December 04, 2023, 02:02:58 PM »
I urgently need help. I have productions throughout the next few days and unfortunately PM 6 Plus won't start. It crashes immediately after starting.

What could be the reason for this?

Many thanks for any help!

Best regard,

Sascha

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 24767
    • View Profile
    • Camera Bits, Inc.
Re: PM 6 Plus no longer starts
« Reply #1 on: December 04, 2023, 02:21:45 PM »
Sascha,

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

You can get direct troubleshooting support at the above number.

-Kirk

Offline all4foto

  • Newcomer
  • *
  • Posts: 4
    • View Profile
Re: PM 6 Plus no longer starts
« Reply #2 on: December 04, 2023, 02:28:11 PM »
Hi Kirk,

I've already sent you an email.

Regards,

Sascha