Author Topic: Photo Mechanic Plus, Build 7102 crashes with iPHone heic files  (Read 2457 times)

Offline johnstuart

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My apologies if this is reported elsewhere. I just upgraded to Photo Mechanic Plus, Build 7102 and now it crashes opening any folder that contains an heic file.


Offline Kirk Baker

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Re: Photo Mechanic Plus, Build 7102 crashes with iPHone heic files
« Reply #1 on: June 16, 2024, 08:15:37 PM »
John,

My apologies if this is reported elsewhere. I just upgraded to Photo Mechanic Plus, Build 7102 and now it crashes opening any folder that contains an heic file.

Is the BugSplat crash reporter appearing for you on next launch?  Are you filing crash reports?

-Kirk

Offline johnstuart

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Re: Photo Mechanic Plus, Build 7102 crashes with iPHone heic files
« Reply #2 on: June 17, 2024, 12:54:36 AM »
Kirk,

>Is the BugSplat crash reporter appearing for you on next launch?  Are you filing crash reports?

No and No.

Offline Kirk Baker

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Re: Photo Mechanic Plus, Build 7102 crashes with iPHone heic files
« Reply #3 on: June 17, 2024, 09:27:40 AM »
John,

>Is the BugSplat crash reporter appearing for you on next launch?  Are you filing crash reports?

No and No.

Can you share one of the images that causes the crash?  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your HEIC file.

Thanks,

-Kirk