PM not reading Canon R5 mkII

[sward]

Happy Christmas all....

Is anyone getting an issue where PM will not see the camera, in my case a Canon R5 mkII.

Any idea how to change this.  the PC is seeing it just fine and reading the disk but I would like to ingest directly as I have cRAW and JPG.

Thanks,

[Kirk Baker]

Happy Christmas all....

Is anyone getting an issue where PM will not see the camera, in my case a Canon R5 mkII.

Any idea how to change this.  the PC is seeing it just fine and reading the disk but I would like to ingest directly as I have cRAW and JPG.

Unless you can put your camera in "disk mode" so that it shows up as a drive, you'll have to use a dedicated card reader to view/ingest images on your card.

-Kirk

[sward]

Thanks Kirk. 

Seems odd as my Fuji's all seem good.

How do I put this into disk mode do you know?

Cheers,

[Kirk Baker]

How do I put this into disk mode do you know?

I found this documentation on Canon's website: https://cam.start.canon/en/C017/manual/html/UG-10_Reference_0020.html

It does not appear to support a disk mode from what I can tell.

You'll get best performance from a quality card reader.

-Kirk

[sward]

Thanks again Kirk. 

seems like I can read the disk fine in Windows but just PM won't see it.

Happy Christmas!

[DJM]

I've just tried uploading to PM via USB cable from my Canon R5 MkI with the same lack of success as the OP with the MkII. However if I use the cable with Canon Utility, it sees the card & all its files so I guess there's something in Canon's firmware stopping third party programs from reading the files.
Having said that, I wouldn't bother with a cable normally as I agree with Kirk that using a good card reader is the most reliable & expeditious way to go.

-Dave M