What's wrong with a Collection in PM Plus?

[ATP52]

Hi,
I have a question to ask.
What's wrong with Collection in PM Plus v. 6.build 7212 (90865b3)?
My PM Plus is a Mac version. I can't add the image file in the collection. I can't see any thumbnail on the screen.
This problem has occurred a few months ago. I can't solve the problem.
You can see from the attached picture, there are 6 files in the Shutterstock SM sub-collection.
But there are no thumbnails on the screen.
Any suggestions.

Thank you very much.

[Kirk Baker]

I have a question to ask.
What's wrong with Collection in PM Plus v. 6.build 7212 (90865b3)?
My PM Plus is a Mac version. I can't add the image file in the collection. I can't see any thumbnail on the screen.
This problem has occurred a few months ago. I can't solve the problem.
You can see from the attached picture, there are 6 files in the Shutterstock SM sub-collection.
But there are no thumbnails on the screen.
Any suggestions.

Thanks for the screenshots.  Two of your catalogs are marked as needing maintenance (notice the top left pane, they're listed in yellow text with an exclamation point in parenthesis after their name.). You'll need to perform this maintenance with the Catalog Management window.  See the "Maintenance Options" section of this help documentation page:

https://docs.camerabits.com/support/solutions/articles/48001179060-catalog-management

Also, I see that you have three catalogs set to Add/Modify.  Is this what you really want?  Every addition/removal/collection operation/etc. will be performed simultaneously for all three catalogs.  In the end, if you have all three set to be active for addition/modification, you'll have three duplicate catalogs.  See the "Active Catalogs" section of the same document for more information.

-Kirk

[ATP52]

Thank you very much for your prompt reply.
I'll read the mentioned document carefully and will update the result.

[ATP52]

Hi,

I'd like to update the result of fixing the problem. I can't solve the problem.
I followed the steps as mentioned in the document.
Please find the attached image files. You can see there is no more yellow text with an exclamation point. 
1. The stock photo collection doesn't show the thumbnail.
2. The stock video collection shows the thumbnails.
(I know about the blue thumbnails because I use MacOS Sequoia.)

I'm not sure whether I did something wrong. I have 2 catalogs set to add/modify.
If I choose only a stock photo catalog, stock video collection won't show.

Thank you.

[Kirk Baker]

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]