Author Topic: version 6.0 (build 7269) Unable to ingest  (Read 201 times)

Offline loeildumargouillat

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version 6.0 (build 7269) Unable to ingest
« on: March 19, 2025, 10:17:49 AM »
After installing the latest version, it's impossible to transfer photos from the memory card. The "ingest" window disappears immediately.
Mac OS Sequoia 15.3.2
Macbook Pro 2018 (Intel)

Offline Kirk Baker

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Re: version 6.0 (build 7269) Unable to ingest
« Reply #1 on: March 19, 2025, 10:35:49 AM »
After installing the latest version, it's impossible to transfer photos from the memory card. The "ingest" window disappears immediately.

Disappears immediately as in it appears briefly and you don't get to adjust any of the settings?

I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

Offline loeildumargouillat

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Re: version 6.0 (build 7269) Unable to ingest
« Reply #2 on: March 19, 2025, 11:06:20 AM »
Sorry, everything is ok, I just forgot to uncheck "Copy Locked Photos Only"... :-[