Flashing and missing thumbnails

[oeyvind]

Anyone know how to resolve this problem of flashing and missing thumbnails (see the attached mov) ? The only way I can fix this is to restart the app every time this happen....

[Max Lemesh]

This appears to be a feature of PM when you forget to pay for it

[oeyvind]

But I did pay for my copy!

[Max Lemesh]

Then we wait for tech staff to clarify. Never saw this issue on legal copies, and always see it on pirated ones

[Kirk Baker]

Anyone know how to resolve this problem of flashing and missing thumbnails (see the attached mov) ? The only way I can fix this is to restart the app every time this happen....

I suggest downloading the installer from our website (or the Announcements board on this forum) and reinstalling.  If the problem persists, please contact support:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

[Kirk Baker]

Another though comes to mind: If you're running Photo Mechanic on macOS, and you've got one of those utility applications (for instance, CleanMyMac) that modifies applications to make them smaller and take up less disk space, you'll need to download and reinstall PM and then have your utility app ignore Photo Mechanic and not modify it in any way.

-Kirk

[oeyvind]

Thanks Kirk!

I redownloaded the app, and ignore it in CleanMyMac... the error has not happened since, touch wood!

Tim

Another though comes to mind: If you're running Photo Mechanic on macOS, and you've got one of those utility applications (for instance, CleanMyMac) that modifies applications to make them smaller and take up less disk space, you'll need to download and reinstall PM and then have your utility app ignore Photo Mechanic and not modify it in any way.

-Kirk

[Max Lemesh]

That's good to know!