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Author Topic: Trial Ending?  (Read 206 times)

Offline moose203

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Trial Ending?
« on: April 15, 2025, 07:27:25 AM »
Howdy!

Purchased new license but PM continues to count down trial time telling me one day left.

I need to be concerned?

Moose
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Offline Kirk Baker

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Re: Trial Ending?
« Reply #1 on: April 15, 2025, 08:02:26 AM »
Moose,

Quote from: moose203 on April 15, 2025, 07:27:25 AM
Purchased new license but PM continues to count down trial time telling me one day left.

I need to be concerned?

Did you activate the license you just purchased in Photo Mechanic?  If not, then you're still using the trial license key as your current activation.

-Kirk
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Offline moose203

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Re: Trial Ending?
« Reply #2 on: April 15, 2025, 09:25:00 AM »
I thought I did, I entered it
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Offline moose203

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Re: Trial Ending?
« Reply #3 on: April 15, 2025, 09:29:20 AM »
According to the website, I have, twice

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Offline Kirk Baker

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Re: Trial Ending?
« Reply #4 on: April 15, 2025, 09:45:47 AM »
Moose,

Can you post a screenshot of the window that says you have a trial period that expires?

Thanks,

-Kirk
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Offline moose203

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Re: Trial Ending?
« Reply #5 on: April 15, 2025, 09:53:32 AM »
you betcha ... appreciate the assist! :-)
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Offline Kirk Baker

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Re: Trial Ending?
« Reply #6 on: April 15, 2025, 10:05:07 AM »
Moose,

Well sure enough, it thinks it is still running a trial.  For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

They should be able to get you squared away quickly.

-Kirk
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Offline moose203

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Re: Trial Ending?
« Reply #7 on: April 15, 2025, 10:30:28 AM »
thanks ... will do!

Moose
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