FTP not working on windows

[Guelbergoes]

Hey guys.

I have set the ftp connection to upload the files straigt from PM and I am getting an error message saying that I cant create a folder inside destination.

However, the folders are already there and I am not trying to create any new folder.

The path is: out/mgg/02.delivery

Can someone help? Thx.

[Guelbergoes]

FTP   Failed to create directory on server. 550 Failed to change directory.

[ahoward]

Have the connection settings that you are using worked in Photo Mechanic before? Are you setting up this connection for the first time? Do your FTP credentials work in other FTP software?

We'd like to see your Photo Mechanic log file.

You can get the log file by going to the Help menu and choose 'Reveal Support Data'. Choose 'Yes' in the dialogue box that appears and it will bring you to PM_log.zip

Email this file to support@camerabits.com and we will get back to you by email.

[Guelbergoes]

I have the same settings on my macbook and it goes it goes through. Also on my filezilla works fine, both windows or mac.

On windows computer via photomechanic it does not.

[Kirk Baker]

I have the same settings on my macbook and it goes it goes through. Also on my filezilla works fine, both windows or mac.

On windows computer via photomechanic it does not.

Please provide the log file via the instructions Andrew gave you.

Thanks,

-Kirk

[Guelbergoes]

I did.