Author Topic: PM doesn't show ingest dialog on mount of camera disk  (Read 62 times)

Offline danielmiller

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PM doesn't show ingest dialog on mount of camera disk
« on: June 16, 2025, 08:32:25 AM »
Despite having the feature set in preferences, Photo Mechanic doesn't show ingest dialog on mount of my CFExpress B cards, though it still works fine with my Compact Flash cards and old Lexar card reader. It also does not work on my laptop.

I do notice that the CF card mounts as "EOS_DIGITAL" and the CFExpress B mounts as "CFexpress B".

Photo Mechanic Version 6.0, build 7285 (fb3e520)
2017 iMac (Quad Core Intel Core i5)
macOS Ventura 13.6.7
SanDisk card reader for CFExpress B cards
Canon R1

Offline Kirk Baker

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Re: PM doesn't show ingest dialog on mount of camera disk
« Reply #1 on: June 16, 2025, 09:19:51 AM »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]