Author Topic: Frequent PM Crashes when Using Collections  (Read 143 times)

Offline mklass

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Frequent PM Crashes when Using Collections
« on: June 18, 2025, 04:56:07 PM »
I am running PM+ version 2025.6, build 8612, on a 2019 MacBook Pro, with 32 GB RAM and MacOS 15.5

I have started setting up and using collections over the past week or so, and am finding PM crashing frequently (4 times so far today) while I am performing various tasks in collections. Basically, I get the "spinning wheel" and need to Force Quit PM.

This has occurred wheel adding a collection, deleting a collection, adding files to a collection or removing a file from a collection.

Is this a know issue?

What can I do to provide you with more useful information? I do submit the generated crash report..

Offline Kirk Baker

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Re: Frequent PM Crashes when Using Collections
« Reply #1 on: June 18, 2025, 05:13:53 PM »
I am running PM+ version 2025.6, build 8612, on a 2019 MacBook Pro, with 32 GB RAM and MacOS 15.5

I have started setting up and using collections over the past week or so, and am finding PM crashing frequently (4 times so far today) while I am performing various tasks in collections. Basically, I get the "spinning wheel" and need to Force Quit PM.

This has occurred wheel adding a collection, deleting a collection, adding files to a collection or removing a file from a collection.

Is this a know issue?

No.

What can I do to provide you with more useful information? I do submit the generated crash report..

I did not see any crash reports from you recently (if you're filing them with your name and email address).

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

Offline mklass

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Re: Frequent PM Crashes when Using Collections
« Reply #2 on: June 18, 2025, 05:35:28 PM »
Thanks for teh quick reply.

I'll email support.