Latest GStreamer release

[David Roth]

Continuing with my reinstall of PM6+ (latest release), I am trying to set up gstreamer. I downloaded their latest release (1.26.2) and noted that they now default the location to the Windows, Program Files, directory. I used the run-time version and set the location in PM to C:\Program Files\gstreamer. I am still not seeing a thumbnail (unable to render image). Should I load up an older version? Also, attempting to change the metadata on these images takes over a minute to execute. Log is attached.

D Roth

[Kirk Baker]

David,

Continuing with my reinstall of PM6+ (latest release), I am trying to set up gstreamer. I downloaded their latest release (1.26.2) and noted that they now default the location to the Windows, Program Files, directory. I used the run-time version and set the location in PM to C:\Program Files\gstreamer. I am still not seeing a thumbnail (unable to render image). Should I load up an older version? Also, attempting to change the metadata on these images takes over a minute to execute. Log is attached.

You should use the version that our installer offers during the install.

-Kirk

[David Roth]

I did a reinstall using the gstreamer option from the download. I am still getting the error "File Error Contact Sheet Rescan Needed". I tried that, but the error persists.

[Kirk Baker]

David,

I did a reinstall using the gstreamer option from the download. I am still getting the error "File Error Contact Sheet Rescan Needed". I tried that, but the error persists.

Are these videos that used to render correctly?  Can you share one of them for investigation?

Thanks,

-Kirk

[David Roth]

I have two other machines running PM. One is running All-in-One and the other PM6+. Both under Windows 10. They both render the videos correctly, so the failure is unique to this installation. The only difference is that it is running under Windows 11 Pro. Otherwise, all machines are accessing the same exact video. I deinstalled PM6+ and all versions of gstreamer and resinstalled them to no avail. I am still getting "Unable to Render Image". Since this is a new installation on a new machine, the videos never rendered before.

I seem to be having a problem uploading the videos.

[Kirk Baker]

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]