Subfolder are not scanned in favorites, randomly

[Max Lemesh]

Started noticing that on some occasions PM skips reading subfolders in some folders. I have to manually refresh the parent folder (if more than one) or just folder that is not displaying subfolders.

Photo Mechanic version 2025.6, build 8622

[Max Lemesh]

Somehow it is exactly the same folders 20250806 and 2050817 in August, even after relaunch they are missing the triangle.
Also refreshing parent folder does nothing, I thought it did. So manual refresh for each

[Max Lemesh]

PM 2025 and PM6 both don't scan these folders for subfolders

[Kirk Baker]

Max,

PM 2025 and PM6 both don't scan these folders for subfolders

Anything special about the permissions or ACLs on these folders?

-Kirk

[Max Lemesh]

Not really, settings look the same. No hidden files in them or in root folder. Most are usually created using PM Ingest.


Interestingly, same folders behave the same way on archive drive.
Also none of the folders had this issue in June, or May. It started happening in July.

[Kirk Baker]

There are some logging flags that can be turned on that would help investigate the issue.  I suggest contacting support for help in this matter:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

[Max Lemesh]

So, it is definitely a disk issue. Another Mac, another PM. Same folders do this

[Kirk Baker]

Max,

So, it is definitely a disk issue. Another Mac, another PM. Same folders do this

Did you contact support?

-Kirk

[Max Lemesh]

Not yet, but I will