Author Topic: PM and WACOM Tablet  (Read 7383 times)

Offline pkgphoto

  • Newcomer
  • *
  • Posts: 11
    • View Profile
PM and WACOM Tablet
« on: November 14, 2007, 03:09:29 PM »
Why is it that PM will not work properly with an Wacom Intuous table attached to the system.  I have problems with the injest function.

WIN 2K
PM 4.5.2

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25053
    • View Profile
    • Camera Bits, Inc.
Re: PM and WACOM Tablet
« Reply #1 on: November 14, 2007, 03:12:05 PM »
Why is it that PM will not work properly with an Wacom Intuous table attached to the system.  I have problems with the injest function.

WIN 2K
PM 4.5.2

I have no idea.  What specifically does not work in the Ingest feature?  I'd really need a lot more information from you in order to help you.  Please provide as much detail as you can.

-Kirk

Offline Hayo Baan

  • Uber Member
  • ******
  • Posts: 2552
  • Professional Photographer & Software Developer
    • View Profile
    • Hayo Baan - Photography
Re: PM and WACOM Tablet
« Reply #2 on: November 15, 2007, 05:15:41 AM »
Hmm, I have an Intuos3 tablet and found no problems with ingest.
WinXP, PM 4.5.3 beta.

Could it be a W2K problem?
Hayo Baan - Photography
Web: www.hayobaan.nl

Offline Junebug

  • Newcomer
  • *
  • Posts: 39
    • View Profile
    • pictures that tell a story
Re: PM and WACOM Tablet
« Reply #3 on: November 15, 2007, 11:45:53 AM »
I'm using a Wacom Intus 3 on a Mac G5, a MacBookPro (both Leopard) and on a windows XP machine.

No Problems with PM.

Jb.
Junebug Clark
Denton, TX
http://www.MooreClark.net

Offline pkgphoto

  • Newcomer
  • *
  • Posts: 11
    • View Profile
Re: PM and WACOM Tablet
« Reply #4 on: November 16, 2007, 05:48:26 AM »
Thanks for the reply.
The problems that I am having are;
1: ingest stats normally, then slows down, then stops,  windows may, or may not, report "Delayed Write Error".
2: then I get a "Usafe Removal of Device"
3:  PM reports that ingest has completed and will report that there have been errors ( the files that have not been ingested

I submit that this is probably a problem with W2K.  I Was curious to know if the was any known issues.

Thanks again

Kevin

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 25053
    • View Profile
    • Camera Bits, Inc.
Re: PM and WACOM Tablet
« Reply #5 on: November 16, 2007, 06:50:54 AM »
Kevin,

Thanks for the reply.
The problems that I am having are;
1: ingest stats normally, then slows down, then stops,  windows may, or may not, report "Delayed Write Error".
2: then I get a "Usafe Removal of Device"
3:  PM reports that ingest has completed and will report that there have been errors ( the files that have not been ingested

I submit that this is probably a problem with W2K.  I Was curious to know if the was any known issues.

I have not heard of this issue before now.  But I will say that Windows 2000 is no longer on our list of supported operating systems.  We currently support:

Windows XP SP2+
Windows Vista
Mac OS X 10.3.9 through 10.5.x

-Kirk

Offline pkgphoto

  • Newcomer
  • *
  • Posts: 11
    • View Profile
Re: PM and WACOM Tablet
« Reply #6 on: November 16, 2007, 06:56:14 AM »
Update
I just uninstalled the WACOM driver and reloaded the driver with the lastest download.  I still have the problem.

Kevin

Kirk      Just read your last post.  Perhaps its time for me to upgrade to Win XP !!!!

Thanks for your help

Kevin

Offline TiggerGTO

  • Member
  • **
  • Posts: 95
    • View Profile
Re: PM and WACOM Tablet
« Reply #7 on: November 30, 2007, 06:13:44 AM »
It almost sounds like you have hardware conflicts between your Wacom and your disk drive.  Are you writing to a USB drive?  If I remember correctly, Win2K's USB support was sort of flakey.

Danny