Bella,
Mac Pro. I have opened PM and gone to New Window but no window is showing thus I am unable to open any directorys. If I go to the Window drop down menu, it is telling me there is a file open and it is ticked but I am unabel to view anything.
What is telling you that there is a file open? What is ticked? Maybe posting a screen shot would be more clear. When you post your response to this message, click on the 'Additional Options...' link and there you can choose your images to upload to your posting.
Or if you would rather have more interactive support, call 503-547-2888 for direct support.
-Kirk
