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Author Topic: Ingest Problem  (Read 3104 times)

Offline npresniakov

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Ingest Problem
« on: February 09, 2009, 04:17:35 PM »
Background info:
Mac OS X v.  10.4.11
PM v. 4.5.4
1GB RAM
cameras: Canon 20d, Canon PowerShot SD950

When I plug my camera into my computer by USB cord PM launches and opens, but the ingest window doesn't open.  When I go to File, then Ingest the window opens, but my camera is not listed in the Source Paths so I am unable to upload the photos from my camera.  ???

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Offline Kirk Baker

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Re: Ingest Problem
« Reply #1 on: February 09, 2009, 05:27:26 PM »
Quote from: npresniakov on February 09, 2009, 04:17:35 PM
Background info:
Mac OS X v.  10.4.11
PM v. 4.5.4
1GB RAM
cameras: Canon 20d, Canon PowerShot SD950

When I plug my camera into my computer by USB cord PM launches and opens, but the ingest window doesn't open.  When I go to File, then Ingest the window opens, but my camera is not listed in the Source Paths so I am unable to upload the photos from my camera.

Photo Mechanic only accesses disks mounted as a volume on your computer.  Cameras connected directly to the computer often do not act as a drive at all.  We suggest that you get an inexpensive card reader (USB 2.0 or FireWire 400/800) and take the cards from your camera and insert them into your card reader.  Card readers offer faster throughput and do not run out of batteries.

-Kirk
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Offline npresniakov

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Re: Ingest Problem
« Reply #2 on: February 09, 2009, 06:40:39 PM »
Thanks
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