Author Topic: Error When Turning on Favorites View  (Read 3930 times)

Offline Slowboat

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Error When Turning on Favorites View
« on: February 26, 2009, 02:47:29 PM »
If I enable "Favorites" from the "View" menu a dialog is displayed with the following messag. "An unsupported operation was attempted."  If I acknowledge the dialog the Favorites view is displayed and am not able to add anything to the Favorites view.

Also if the Favorites view is enabled and I launch PM the same error dialog is displayed and I need to "Alt + Tab" to dismiss the dialog and PM finishes launching.

PM Version 4.6
Windows Vista SP1
NVidia GForce 9800 GTX

Offline Kirk Baker

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Re: Error When Turning on Favorites View
« Reply #1 on: February 26, 2009, 03:31:24 PM »
If I enable "Favorites" from the "View" menu a dialog is displayed with the following messag. "An unsupported operation was attempted."  If I acknowledge the dialog the Favorites view is displayed and am not able to add anything to the Favorites view.

Also if the Favorites view is enabled and I launch PM the same error dialog is displayed and I need to "Alt + Tab" to dismiss the dialog and PM finishes launching.

PM Version 4.6
Windows Vista SP1
NVidia GForce 9800 GTX

Did you previously have some Favorites set in the Favorites view from an earlier version of Photo Mechanic?

-Kirk

Offline Slowboat

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Re: Error When Turning on Favorites View
« Reply #2 on: February 26, 2009, 03:33:57 PM »
Yes I had several favorites set with PM 4.5.3

Offline Kirk Baker

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Re: Error When Turning on Favorites View
« Reply #3 on: February 26, 2009, 03:40:42 PM »
Yes I had several favorites set with PM 4.5.3

Does PM 4.5.3 still load them just fine?

We made absolutely no changes to the Favorites view from version 4.5.x to version 4.6 of Photo Mechanic.

-Kirk

Offline Slowboat

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Re: Error When Turning on Favorites View
« Reply #4 on: February 26, 2009, 04:09:44 PM »
I would need to re-install 4.5.3 to determine.  I am so confident in the PM releases I uninstalled 4.5.3 prior to 4.6 install.

I can certainly re-install 4.5.3 and verify.


Offline Slowboat

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Re: Error When Turning on Favorites View
« Reply #5 on: February 26, 2009, 04:17:23 PM »
Okay, I re-installed PM 4.5.3 and validated the following behavior

PM 4.5.3 Installed - Favorites View works

PM 4.6 & PM 4.5.3 Installed - Favorites View works

PM 4.6 Installed - Favorites View does not work.

Offline Kirk Baker

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Re: Error When Turning on Favorites View
« Reply #6 on: February 26, 2009, 05:22:50 PM »
Okay, I re-installed PM 4.5.3 and validated the following behavior

PM 4.5.3 Installed - Favorites View works

PM 4.6 & PM 4.5.3 Installed - Favorites View works

PM 4.6 Installed - Favorites View does not work.

OK, it may be that when you uninstalled PM 4.5.3 it removed the PMFavorites.ocx file.  If you uninstalled PM 4.5.3 after you had installed PM 4.6 then there was no PMFavorites.ocx file left for it to use.  Reinstalling PM 4.6 should cause all required files to be installed.

-Kirk

Offline Slowboat

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Re: Error When Turning on Favorites View
« Reply #7 on: February 27, 2009, 10:15:07 AM »
Thanks Kirk!

Reinstalling did resolved the issue.