Cannot connect to Photoshelter [SOLVED]

[Ethan Welty]

Photo Mechanic seems unable to connect to Photoshelter:
"Hostname not known: ul.photoshelter.com"

Logging in via browser works fine. This was working a couple weeks ago.

From the Console:
4/21/10 11:38:30 AM   [0x0-0x12e12e].com.camerabits.PhotoMechanic[2229]   [Wed Apr-21-2010 11:38:30.959][2980265984] scan_for_templates: ignoring empty search path(s)
4/21/10 11:40:10 AM   [0x0-0x12e12e].com.camerabits.PhotoMechanic[2229]   [Wed Apr-21-2010 11:40:10.985][2980265984] PShelterAccountQueryWorker: exception #<SocketError: Hostname not known: ul.photoshelter.com>

PM 4.6.4 b2
MAC OS X 10.6.3

[Kirk Baker]

Ethan,

Photo Mechanic seems unable to connect to Photoshelter:
"Hostname not known: ul.photoshelter.com"

Logging in via browser works fine. This was working a couple weeks ago.

From the Console:
4/21/10 11:38:30 AM   [0x0-0x12e12e].com.camerabits.PhotoMechanic[2229]   [Wed Apr-21-2010 11:38:30.959][2980265984] scan_for_templates: ignoring empty search path(s)
4/21/10 11:40:10 AM   [0x0-0x12e12e].com.camerabits.PhotoMechanic[2229]   [Wed Apr-21-2010 11:40:10.985][2980265984] PShelterAccountQueryWorker: exception #<SocketError: Hostname not known: ul.photoshelter.com>

PM 4.6.4 b2
MAC OS X 10.6.3

It looks like your ISP's DNS server isn't working at the moment.  ul.photoshelter.com cannot be resolved to an IP address so it fails.  Contact your ISP.  The reason your web browser continues to work is that your browser (or the OS) is caching DNS information.  PM does not cache DNS information.

-Kirk

[Ethan Welty]

You are correct, sir!
It works from my office. Thank you for the explanation.