Hi Kirk,
I’m running OS X 10.5.8
Had PM 4.6.3, then overwrote with PM 4.6.4 beta4 (latest), but then downgraded back to 4.6.3 when dialog box warned me my current serial/username will not support the final 4.6.4 (downgraded by installing 4.6.3 over 4.6.4 beta)
And on the first ingest following the downgrade:
I had 3 disks following a shoot, and upon ingest of the first disk I started seeing the black thumbnails with “Unsupported Format Variant”. I shoot Canon CR2.
I quickly canceled the ingest ( because I’m set to delete files from disk following ingest and didn’t want the files deleted from disk), and (I think?)
I restarted the computer.
Then ingested the other 2 disks with no problems.
Then I tried ingesting the problematic disk again, but no files were found on the disk to ingest.
I ran the disk through a software recovery program that found 400 or so images, but from an earlier shoot, none from the current shoot. Also, looking at the whole take, (from the 2 disks that successfully ingested) It doesn’t seem that I’m missing any images.
So I’m thinking either I screwed something up with my convoluted install process ,
or
that first disk was empty, and the 217 unsupported format variant images i have on my computer came from an earlier shoot that PM somehow picked up,
or
I don’t know.
I can provide a sample or two of these files if you want to take a look at them.
thanks,
Nati