Cannot print after installing Norton Internet Security 2011

[davis1299]

Hello
 My first post here. I have used PM for several years with no problems.
 I installed Norton Internet Security 2011 to replace the 2010 version. I had to reinstall my printer to make it work properly. Then when I used PM today, it would not print. When I finish the preparation and click PRINT, the small window just disappears. I upgraded PM from 4.6.4 to 4.6.5. but it made no difference.
 I am running Vista 64 Ultimate.
 Has anyone else run into this problem?
 Would it help if I completely remove PM from my computer and reload it?

Thanks
Bill Davison
Monahans Texas.

[Kirk Baker]

Bill,

My first post here. I have used PM for several years with no problems.
 I installed Norton Internet Security 2011 to replace the 2010 version. I had to reinstall my printer to make it work properly. Then when I used PM today, it would not print. When I finish the preparation and click PRINT, the small window just disappears. I upgraded PM from 4.6.4 to 4.6.5. but it made no difference.
 I am running Vista 64 Ultimate.
 Has anyone else run into this problem?
 Would it help if I completely remove PM from my computer and reload it?

Try holding down the Shift key while bringing up the Page Setup dialog.  (File->Page Setup...)  Then set your margins and OK the dialog.  Then try printing.

It should likely work then.

-Kirk

[davis1299]

Many Thanks for the tip. It worked and we are printing normally again.

Bill Davison