Author Topic: Labels not saving...  (Read 4964 times)

Offline shimmishim

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Labels not saving...
« on: November 04, 2010, 09:13:38 PM »
I spent a few hours "labeling" a ton of photos last night with blue labels as part of my workflow...

This is with PM 4.6.6 on Mac OSX 10.6.

I labeled a bunch of photos on my other machine (desktop running vista and 4.6.6) and those labels show up when I load my contact sheet on my mac.

I thought all my labels had been saved the other night when I exited and when I loaded them today... none of them were labeled. Am I missing something? I'm new to Mac but figured the labels would automatically save like they do with PM on windows.

Also... I've noticed that I cannot drag and drop photos from one folder to another like I could on windows.

Thanks!

Offline Kirk Baker

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Re: Labels not saving...
« Reply #1 on: November 04, 2010, 10:37:06 PM »
I spent a few hours "labeling" a ton of photos last night with blue labels as part of my workflow...

This is with PM 4.6.6 on Mac OSX 10.6.

I labeled a bunch of photos on my other machine (desktop running vista and 4.6.6) and those labels show up when I load my contact sheet on my mac.

I thought all my labels had been saved the other night when I exited and when I loaded them today... none of them were labeled. Am I missing something? I'm new to Mac but figured the labels would automatically save like they do with PM on windows.

I'm confused.  What machine was used to set the labels?  What machine do the labels not show up on?
Do the labels still show up on either of the systems?  If so, then no data has been lost.
Are your metadata settings (IPTC/XMP and Files tabs) in the Preferences dialog the same on both systems?

Quote from: shimmishim
Also... I've noticed that I cannot drag and drop photos from one folder to another like I could on windows.

Drag and drop from a contact sheet to a folder is definitely supported on the Mac.  What happens when you try?  Any error messages?  Please furnish as much detail as you can since you haven't given me much to go on to understand what is going on.

-Kirk

Offline shimmishim

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Re: Labels not saving...
« Reply #2 on: November 05, 2010, 02:55:18 PM »
My apologies.

Windows Vista machine - tagged 50 or so pictures with blue labels.
Open on my macbook. Those 50 blue tagged photos show up properly.

Tag new photos on my macbook with blue labels. Close. Open PM again and those that I just labeled do not show up but the ones that were done on my Vista machine still do.

Does that make more sense? Sorry about that. I was a bit frustrated. Lost over 400 blue labeled photos... :(

No error message. I check the folder and those pictures do not show up in that folder.
« Last Edit: November 05, 2010, 03:02:01 PM by shimmishim »

Offline Kirk Baker

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Re: Labels not saving...
« Reply #3 on: November 05, 2010, 03:09:41 PM »
My apologies.

Windows Vista machine - tagged 50 or so pictures with blue labels.
Open on my macbook. Those 50 blue tagged photos show up properly.

Tag new photos on my macbook with blue labels. Close. Open PM again and those that I just labeled do not show up but the ones that were done on my Vista machine still do.

Does that make more sense? Sorry about that. I was a bit frustrated. Lost over 400 blue labeled photos... :(

No error message. I check the folder and those pictures do not show up in that folder.

"I check the folder and those pictures do not show up in that folder."  I'm confused.  What does this mean?

Where are the images located when you're editing on your MacBook?

-Kirk

Offline shimmishim

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Re: Labels not saving...
« Reply #4 on: November 05, 2010, 03:15:00 PM »
So on the left side all my folders show up. I have all my photos on an external drive. I try to drag my pictures from a folder with the date: 20100927 to another folder called "selected" (on the same external hard drive in the same parent folder). When I drag over my blue labeled photos from the 20100927 folder to the "selected" folder nothing happens. No photos get moved. No error message. Nothing.

Offline Kirk Baker

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Re: Labels not saving...
« Reply #5 on: November 05, 2010, 09:13:38 PM »
So on the left side all my folders show up. I have all my photos on an external drive. I try to drag my pictures from a folder with the date: 20100927 to another folder called "selected" (on the same external hard drive in the same parent folder). When I drag over my blue labeled photos from the 20100927 folder to the "selected" folder nothing happens. No photos get moved. No error message. Nothing.

Do you have the folder open as a contact sheet and are you dragging the selected thumbnails to the folders on the left side?

-Kirk

Offline shimmishim

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Re: Labels not saving...
« Reply #6 on: November 06, 2010, 01:10:12 PM »
Yes, contact sheet is open. I filtered so only the blue labels showed up. Selected all. Drag and dropped... and nothing.

Offline Kirk Baker

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Re: Labels not saving...
« Reply #7 on: November 06, 2010, 03:12:40 PM »
Yes, contact sheet is open. I filtered so only the blue labels showed up. Selected all. Drag and dropped... and nothing.

Please post a screen shot of the contact sheet showing the thumbnails and the folder that you're trying to drag onto.

You can use the 'Additional Options...' link when you're composing your reply and from there you can upload your JPEG screen shot.

Thanks,

-Kirk

Offline shimmishim

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Re: Labels not saving...
« Reply #8 on: April 25, 2011, 08:01:10 PM »
I finally figured out today why it wouldn't work.

I didn't mention this before and didn't think it was an issue but when I was working on the files it was being opened on an external drive attached via USB. What I didn't realize was that the way Mac handles files is differently than PC. Mac can read NTFS but can't write to NTFS. So the drive was formatted as NTFS so it could read everything in PM fine. But when the tags were added, it wasn't adding whatever bits of info to the photo to denote it had been tagged because, again, Mac can't write to NTFS... of course w/o the help of something like Tuxera NTFS which solves the problem.

Now everything works and tags save as they should. I just wanted to make sure if someone else has this problem they'll know better.

Thanks!