Author Topic: Not Responding message  (Read 2955 times)

Offline Frank

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Not Responding message
« on: February 27, 2011, 03:40:50 PM »
I have started to get the above message when I am editing captions and keywords etc. I input text and copy the same text in order to inset it into similar images. When I then try to Save and move on to the next image to the right I get the message "Not Responding". I then have to either use the manager to shut it down and re open or wait for PM to ask if I want to shut it down. Windows also tries to find a solution but does not mange to. The problem seems to be the image I am trying to move on to.

I did think it might be particular images that are the problem and I took some images this afternoon but it started again. Images are TIF usually between 28-52Mb in size.

Using Window 7 Pro. 4Gb ram. PM is installed on my C: drive (80Gb) and I have the cache on the D: drive (1Tb).
 

Offline Kirk Baker

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Re: Not Responding message
« Reply #1 on: February 27, 2011, 06:30:51 PM »
I have started to get the above message when I am editing captions and keywords etc. I input text and copy the same text in order to inset it into similar images. When I then try to Save and move on to the next image to the right I get the message "Not Responding". I then have to either use the manager to shut it down and re open or wait for PM to ask if I want to shut it down. Windows also tries to find a solution but does not mange to. The problem seems to be the image I am trying to move on to.

I did think it might be particular images that are the problem and I took some images this afternoon but it started again. Images are TIF usually between 28-52Mb in size.

Using Window 7 Pro. 4Gb ram. PM is installed on my C: drive (80Gb) and I have the cache on the D: drive (1Tb).

It can take quite a while to insert the metadata inside a 30+ MB file.  What happens if you give it some time?

Where did the images come from? (What application or camera produced the TIFF files?)

-Kirk

Offline Frank

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Re: Not Responding message
« Reply #2 on: February 28, 2011, 10:55:02 AM »
Some of the images are scanned transparencies from medium format slides, output is to a TIF file. Epson Perfection 4870 used to scan. Other images are from a Nikon D200 or a D700. Latter can be NEF or TIF.

I tried changing the name of the slide that seemed to be the culprit. It started with "_DSC". Took out the underscore and shortened the file name to less than 8 letters and this seems to have worked. Does that give you any clues?

Offline Kirk Baker

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Re: Not Responding message
« Reply #3 on: February 28, 2011, 11:34:47 AM »
Some of the images are scanned transparencies from medium format slides, output is to a TIF file. Epson Perfection 4870 used to scan. Other images are from a Nikon D200 or a D700. Latter can be NEF or TIF.

I tried changing the name of the slide that seemed to be the culprit. It started with "_DSC". Took out the underscore and shortened the file name to less than 8 letters and this seems to have worked. Does that give you any clues?

I don't think filenames could have any effect on the issue.  If you ever come up with a file that consistently reproduces the issue, please let me know.

-Kirk