Author Topic: Print button is grayed out what is happening?  (Read 6004 times)

Offline dfphoto

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Print button is grayed out what is happening?
« on: March 22, 2011, 09:16:05 PM »
Hi I have noticed in PM 4.6 and my older license 4.53 I can no longer print, the print button is grayed out.
Can anyone tell me what or why this is happening? Every other feature works.

Thanks David

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« Last Edit: March 22, 2011, 11:21:15 PM by dfphoto »

Offline Kirk Baker

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Re: Print button is grayed out what is happening?
« Reply #1 on: March 22, 2011, 10:43:32 PM »
David,

Hi I have noticed in PM 4.6 and my older license 4.53 I can no longer print the print button is grayed out.
Can anyone tell me what or why this is happening? Every other feature works.

What does your Contact Sheet tab (in the same Printing dialog) look like?

-Kirk

Offline dfphoto

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Re: Print button is grayed out what is happening?
« Reply #2 on: March 22, 2011, 11:20:54 PM »
Hi I did check the proof and it is also gray....

Offline Kirk Baker

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Re: Print button is grayed out what is happening?
« Reply #3 on: March 22, 2011, 11:37:55 PM »
David,

Hi I did check the proof and it is also gray....

Would it be possible for you to post a screen shot of it?  You've already posted the Proofs tab. I'd like to see the Contact Sheet tab for myself.

Thanks,

-Kirk

Offline dfphoto

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Re: Print button is grayed out what is happening?
« Reply #4 on: March 22, 2011, 11:57:15 PM »
Here it is

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Offline Kirk Baker

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Re: Print button is grayed out what is happening?
« Reply #5 on: March 23, 2011, 12:09:13 AM »
David,

Here it is

See the 'Error: thumbnail size is too small' in the dialog when you're on the Contact Sheet tab?

Try decreasing the number of rows from 4 to 3 (that should make the error go away).

HTH,

-Kirk

Offline dfphoto

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Re: Print button is grayed out what is happening?
« Reply #6 on: March 23, 2011, 12:11:27 AM »
ok what about the proofs? i simply want to print 4x6 or 8x10

Offline Kirk Baker

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Re: Print button is grayed out what is happening?
« Reply #7 on: March 23, 2011, 06:37:33 AM »
David,

ok what about the proofs? i simply want to print 4x6 or 8x10

Once you correct the error on the Contact Sheet tab, the Proofs tab should function correctly.

-Kirk

Offline dfphoto

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Re: Print button is grayed out what is happening?
« Reply #8 on: March 23, 2011, 09:20:48 AM »
ok thanks Kirk will check that out....